Terms for using the Zenxos Retailer Android app.

Zenxos Retailer is a B2B ordering app for retailers who buy physical goods from participating distributors. It is not a consumer shopping app and it is not digital goods, digital content, or digital subscriptions.

You are responsible for using your own verified business identity, keeping your retailer profile accurate, and placing orders only for legitimate business purposes.

Orders placed through the app are requests for B2B physical goods and remain subject to distributor pricing, stock availability, approvals, fulfilment timelines, invoice terms, and local tax requirements.

Supported retailer payment options in the current app are COD and Advance UPI for physical goods only. These payment options do not unlock digital goods or digital services inside the app.

Zenxos uses OTP-based sign-in and may suspend or limit access if we reasonably believe an account, order flow, or payment flow is being misused, impersonated, or used in a way that risks retailers, distributors, or the platform.

We may update app features, supported integrations, or workflows over time. Distributor-specific commercial commitments continue to be governed by the applicable onboarding, catalogue, credit, and service arrangements between the retailer, distributor, and Zenxos.

These terms are governed by the laws of India. Our handling of your personal data is governed by the Digital Personal Data Protection Act, 2023 (DPDP Act) and is described in our Privacy Policy.

By using the app you agree to these terms and acknowledge the Privacy Policy. Where processing relies on your consent, you may withdraw it at any time as described in the Privacy Policy and on the Grievance & Data Rights page.